QLI Impact
Legal/Privacy Policy

Privacy
Policy

How we collect, use, and protect your information when you use QLI Impact — and the rights you keep over your data. ESGP CO. LIMITED (trading as "QLI Impact") is the legal entity responsible for data collected through the platform.

DOC · PRIV-2026.05v3.0
ControllerESGP CO. LIMITED
Platformsqli-platform.com & qli-global.com
RegulationPDPO · GDPR aligned
EffectiveMay 2026
Sections10 · plus data schedule
— Your rights, at a glance

You stay in control

Right 01
Access
see the data we hold about you
Right 02
Correct
fix anything that's wrong or out of date
Right 03
Withdraw
revoke consent · close your account
Right 04
Object
opt out of project updates anytime
— Annexed Schedule

What we collect, why,
and how long

A plain-English summary of the personal data flowing through QLI Impact. The legal text in the sections below controls — this table is for orientation.

01Identity
NameDate of birthGovernment ID (AML only)
PurposeAccount creation, AML compliance for donations ≥ HK$500K
RetentionAccount lifetime + 7 yrs
02Contact
EmailPhoneMailing address
PurposeReceipts, support, opt-in updates
RetentionUntil consent withdrawn
03Payment
Card tokenBilling addressTransaction history
PurposeProcessing donations & service fees
Retention7 yrs (tax/audit)
04Profile
Kindness IDQLI PointsGuild memberships
PurposeYour kindness identity & impact tracking
RetentionAccount lifetime
05Technical
IP addressDevice & browserSession cookies
PurposeSecurity, fraud prevention, basic analytics
Retention12 months
1.

Privacy Commitment

§ 1

ESGP CO. LIMITED (trading as "QLI Impact") is committed to protecting the privacy of our partners, including donors, NGOs, and volunteers. We adhere to the highest standards of data protection and comply with all applicable data protection laws and regulations.

OperatorESGP CO. LIMITED (trading as "QLI Impact") is the legal entity responsible for data collected through QLI Impact. QLI Impact is a project fully owned and operated by ESGP CO. LIMITED (trading as "QLI Impact")
2.

Collection of Information

§ 2

We collect personal information necessary to facilitate our partnership, process transactions, and provide you with customized services. This may include your name, address, email, contact number, and payment details.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

3.

Use of Information

§ 3

Your personal information will be used solely for the purposes stated at the time of collection or as clearly outlined in our Privacy Policy. This includes:

A

Managing your account

Maintaining your profile, your kindness identity, and your membership in Kindness Guilds across the platform.

B

Processing donations

Facilitating online and offline payments to designated social impact organizations, and issuing receipts.

C

Customer support

Responding to enquiries, refund requests, and compliance documentation.

D

Project updates

Sending news about projects you support — only if you have opted in to receive such communications.

4.

Protection of Information

§ 4

We implement robust security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our data protection policies are regularly reviewed and updated as necessary.

StandardTransport is encrypted in transit via TLS and payment data is handled by PCI-compliant payment gateways. We never store full card numbers on our own systems.
5.

Sharing of Information

§ 5

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted partners and service providers who assist us in operating our platform and conducting our business, under strict confidentiality agreements.

Categories of recipients are limited to: payment processors, identity-verification providers (for AML thresholds), cloud infrastructure, customer-support tooling, and the beneficiary social impact organizations you choose to support.

6.

Consent to Partnership

§ 6

By creating an organisational profile on ESGP CO. LIMITED (trading as "QLI Impact"), you agree to become a partner and to abide by our Terms of Use and this Data Privacy and Partnership Agreement.

You consent to the collection, use, and sharing of your personal information as described in these terms and our Privacy Policy.

7.

Withdrawal of Consent

§ 7

You may withdraw your consent to the collection and use of your personal information at any time by contacting us at info@esgplife.com.

NoteWithdrawing consent may affect the availability and functionality of our services — for example, your kindness identity, points balance, and donation history may no longer be accessible.
8.

Access & Correction

§ 8

You have the right to access, update, and correct your personal information at any time through your account settings or by contacting our support team at info@esgplife.com.

Requests are typically actioned within 30 days. We may ask you to verify your identity before we make changes to records associated with donations or partnership profiles.

9.

Changes to Privacy Practices

§ 9

qli-global.com reserves the right to modify this Data Privacy and Partnership Agreement at any time. Changes will be effective immediately upon posting on our website and will be communicated to you as required by law.

Your continued membership after such modifications will constitute your acceptance of these changes.

10.

Contact Information

§ 10

For any privacy-related questions, concerns, or complaints, please contact us at info@esgplife.com.

Talk to a human

Privacy-related questions, requests to access or correct your records, or anything that just feels off — write to us and a real person from ESGP CO. LIMITED (trading as "QLI Impact") will respond.

Emailinfo@esgplife.com
ControllerESGP CO. LIMITED
Platformsqli-platform.com
qli-global.com
Response time30 days max