Annex
A

If you withdraw at least 24 hours before the event starts, we refund the full amount you paid. If you withdraw later, or don't attend, there is no refund.

If QLI cancels the event, we refund the full amount you paid.

• — At least 24 hours before the event you sponsored, you can withdraw any tickets nobody has claimed, and we refund you for them.
• — If QLI cancels the event you sponsored, we refund you.
• — Otherwise, unclaimed tickets carry forward to future QLUB events and can no longer be refunded. Non-student tickets sponsored for a fundraising event carry forward to fundraising events only.
• — Once someone claims a ticket, it can't be refunded. If they withdraw at least 24 hours before the event, someone else can use it. If they withdraw later or don't attend, it's used up.
• — People attending on a sponsored ticket don't get a cash refund.

For fundraising events, part of each non-student ticket is donated to the charity partner named on the event page. The amount is shown before you pay. The charity issues the donation receipt in the payer's name. Student tickets don't include a donation.

QLI Impact is not a registered charity. We can't advise whether a donation is tax-deductible.

Read the event details before you book, and only take part if you can do so safely. You're responsible for your own belongings.

Except where the law doesn't allow it, QLI's liability to you for an event is limited to that event's ticket price. Nothing in these terms limits our liability for death or personal injury caused by our negligence.